15955 East Main Street, La Puente, CA 91744 Phone (626) 333-7022 Fax (626) 333-5438
We are the most caring doctor and staff you will ever find! Read our testimonials! We practice our dentistry with our hearts. We are sincere, kind, caring, patient, gentle, and compassionate. We are warm, funny and friendly yet always professional. We LISTEN. We TALK with you. We welcome your questions. We don't rush you. If you say you're not numb, we stop treatment. We make sure you are OK before we go on, and we keep checking with you throughout the appointment to see if you're still OK. We don't hurt you. We will even call you at home to check on you after a big procedure.
We have a reputation for being honest and making your best interest our priority. We have a conscience because we want to sleep well at night over the dentistry we provide to you. We don't do dentistry that is not necessary. We don't call stains decay. We don't tell you a crown is necessary if a tooth has no supporting bone around it. We don't tell you that every crown needs a root canal. And if we can't do the job, or shouldn't, in your best interests, we will be honest and tell you so, but we will also refer you to someone else who has more training than us to tackle your specific problem. We will refer you to a specialist equipped to handle the procedure whom Dr. Louie personally trusts (she has even been their patient herself!).
We want to know what your desires and goals are for your teeth and smile. We don't work on you, we work WITH you. You have an active part in making decisions for your dental care. We inform you. We empower you with knowledge and options, so you will feel good about what you decide upon and what we will do for you!
We will provide several financial options to make your dentistry affordable. We have payment plans, special credit lines like Carecredit with no interest for one year or you can extend your payments up to five years. We have in-house plans for those who can show true financial hardship, who would otherwise let their teeth rot out. We don't want you to feel you can't get the care you need because of money. We will try our utmost to make it possible for you.
We will provide you our treatment recommendations in writing, along with all of your options. You will know how much your care will cost, how much your insurance (if any) will cover and an estimate of what your share will be. We will explain to you the type of insurance you have, how your insurance works for you, what it covers (benefits) and what it won't cover (limitations and exclusions). We will help you to understand very clearly, the mumbo jumbo of insurance language so there will be no misunderstandings or unexpected surprises.
One of the main reasons people love our office is because we do EVERYTHING possible to make sure you don't feel a thing! We want to make pain, fear and anxiety a thing of the past when going to the dentist. We can give you an almost 100% pain free injection by using topical anesthetic first. We can also prescribe a "happy pill" to take the edge off of your anxiety.
Dr. Louie has almost 40 years of experience, having degrees from USC and UCLA with honors. She also received the prestigious Fellowship Award from the Academy of Dentistry International and another Fellowship Award from the Academy of General Dentistry; reflecting the extensive continuing education Dr. Louie takes to stay abreast of the latest developments in the constantly changing field of dentistry. Dr. Louie is extremely conscientious.
We not only review your dental history, but your medical history as well. We make sure that whatever we do in our dentistry, it will not affect your health in an adverse way. We ensure that the dentistry will be safe for you...from drug or medication cross reactions to allergies to latex or drugs.
We love kids, and we help parents raise cavity-free children. With improved technology, it may be possible to eliminate tooth decay in children. We make sure you know the specific ways to prevent tooth decay for your child, like sealants. That means you save money and your child remains healthy. No Cavities = No Pain = All Fun and everyone wins!
If you have a dental emergency or pain, you will be seen on a "same day" basis. Who has time for pain?
We go through regular training and inspections to ensure the environment is safe for you. All precautions are taken for cleanliness, sterility and safety.
All your personal information is kept strictly confidential. No one or no entity will access your information without your written permission.